More Peace of Mind. More Policy Renewals.
Communication with Policy Holders
Emergency fire or water damage itself is upsetting enough for your customers, but a confusing or substandard restoration process can cause them to switch insurance carriers. At ServiceMaster by Monroe Restoration, we know that keeping your customers happy means more policy renewals and a smoother claims process. That’s why we walk policyholders through our Emergency Fire and Smoke Recovery Guide, which clearly communicates what we’ll do to return their lives back to normal.
Communication with Agents
We also contact you to relay the scope of the damage and the policyholder’s state of mind so you are better informed and better equipped to help with your policyholder. We also work closely with the claim representative.
From our technical expertise to our clear communications with you and your policyholder, ServiceMaster by Monroe Restoration is dedicated to restoring peace of mind,, the same way we are dedicated to restoring homes.